People may react in different ways in an identical situation, based on their behavioral preferences. In addition to personality, a person's background can also play a role. An interesting combination of characters in the workplace can have a good effect on productivity, but sometimes it can also have the opposite effect. You will learn how to deal with this in this Kenneth Smit collaborative training course Insight into Others.
If you can handle diversity well, that means you can deal with very different people. This is not just an extra you bring to your work. Being open and able to deal with differences is part of professional behavior and taking responsibility in your work.
How can your understanding of your employees help you prevent or resolve conflict, and how well do you know your colleagues?
- Understanding the behavior of yourself and others
- Gender typologies according to Jung
- 4 tactics to better match the other person's behavior
- Dealing with troublesome or difficult behavior
After completion of the training, the trainer is available for online personal support. For example to briefly discuss practical situations by phone or e-mail. How nice!
This training consists of 1 training day.
This training has room for a minimum of 4 and a maximum of 8 participants.
Upon successful completion of the training, the participant will receive proof of participation in the form of a certificate.