Increase your impact
Increase your impact with the professional communication training specifically for medical professionals. During this one-day training, you will focus on using verbal and non-verbal communication to get your message across, both in contact with patients and in collaboration with colleagues, employees and managers.
Professional communication is the skill of communicating verbally and non-verbally, supplemented with the ability to collaborate, generate a positive basic attitude and act emotionally intelligently.
Professional communication is important, both on the work floor and outside. With professional communication you increase your impact. Your message comes across, works both in contact with patients and in collaboration with colleagues, employees and managers.
This one-day training will answer the following questions:
- How do I best get my message across?
- How do I increase the impact of my communication?
- How do I reinforce my message non-verbally?
- What do I show of myself and what do I keep businesslike?
- Which personal qualities play an important role in communication?
- How do I retain what I have learned so that I can continue to apply it?
You will be introduced to a number of important components of professional communication. Because the training group is small, there is plenty of room to practice. This will help you develop your skills and you will be able to put what you have learned into practice after the training.
Desired result
As a professional you want:
- Communicate with more confidence and conviction!
- Learn to listen actively!
- Better understand your customer's needs!
- Structuring and directing your conversations better!
- Take more charge in your conversations!
- Convince your conversation partner with the right arguments!
- Learn techniques to counter objections and remove doubts!
- More tools for targeted follow-up of your conversation!
- More return and business satisfaction!
This interactive, practice-oriented training will give you more insight and confidence. It is an indispensable basis for your further development as a medical professional.
Why?
- Learn to convey your message well.
- Discover how to supplement verbal communication with non-verbal communication.
- Explore personal qualities in relation to your communication.
- Strengthen your ability to communicate professionally.
- Increase the impact of your communication and learn to act emotionally intelligently.
