Commercial Support (32-40 hours)

At Kenneth Smit, we believe that real development starts with doing. Are you ready to take that step? Then this is the place for you.

As a Commercial Support Employee, you interact daily with trainers, clients, brokers, and colleagues. You ensure that inquiries are handled quickly, requests reach the right department, and processes run smoothly. You identify where action is needed and take it independently.

This is what you're going to do
In this role, you are a key link between the client, the trainer, and the organization. You maintain an overview in a dynamic environment, monitor the progress of requests, and ensure that commercial opportunities are followed up effectively. In doing so, you combine client contact with organizing, coordinating, and thinking ahead.

You support trainers in their daily practice and ensure that clients are helped quickly and professionally. No day is the same, and that is precisely what makes this position versatile.

Specifically, you will be involved with:

• Managing mailboxes and handling customer inquiries
  Processing and following up on incoming leads
• Coordinating with trainers regarding requests and follow-up actions
• Maintain contact with brokers and process registrations
• Assisting with the follow-up of commercial opportunities
• Implementing changes to the training calendar
• Managing training articles and information
• Aligning the training offering with trainers and clients
• Collaborating with Marketing to make training courses more visible

What makes this role interesting
You are at the heart of the commercial process and have a direct influence on how inquiries and opportunities are handled. You support trainers, brainstorm with clients, and ensure that everything runs smoothly behind the scenes.

The role is varied and dynamic. One moment you are coordinating a request with a trainer, the next you are assisting a client or liaising with Marketing regarding the training offerings. It is precisely this combination of commerce, client contact, and organization that makes this position versatile.

You will be given a lot of responsibility and room to take initiative. Do you see something that could be done smarter or better? Then we would love to hear about it.

You bring this

• Approximately 1 to 3 years of work experience
• A customer-oriented and commercial attitude
• Strong communication skills
• A structured way of working
• Sense of overview and priorities
• A proactive attitude and independence
• The ability to easily switch between different tasks and contacts
  
  

This is what you can expect from us

• A function for 32 to 40 hours a week
• A salary indication between €2.500 and €2.750 gross per month, depending on experience.
• A nice workplace in our clubhouse in 's-Hertogenbosch
• A varied role within a growing organization
• A team where collaboration is central
• An environment where development and entrepreneurship are important
  
  

About Kenneth Smit
Kenneth Smit has been active in the field of sales, leadership, communication, and management training for 40 years. Every day, our trainers work with professionals, teams, and organizations on behavior that delivers visible results in practice.

At Kenneth Smit, you work with a nationwide network of trainers. These are experts with diverse backgrounds, extensive practical experience, and a shared drive to truly help organizations move forward. This ensures short lines of communication, energy, and an environment where things move quickly.

At Kenneth Smit, it is all about development that makes an impact. Practical, people-oriented, and directly applicable.