Commercial Support Manager

Patricia Berenos

Even if you have an unlimited amount of knowledge, only if you use and apply it skillfully will you achieve unprecedented success!

Patricia is the office manager and responsible for commercial support. With over 25 years of experience at Kenneth Smit, she's a familiar face and a vital link in the organization. She ensures that organizational and administrative processes run smoothly and efficiently.

Thanks to her extensive knowledge of the organization, her oversight, and her commitment, colleagues and trainers can fully focus on their own specialties. Patricia thus contributes daily to continuity, quality, and a professional image for clients.

Latest publications

In our publications we share insights, trends and experiences that help leaders and professionals achieve success.

Many people think that power in a negotiation stems from a high position, a great...

Why power in a negotiation is not what you think it is

Most people think that good negotiation is about the right arguments. We prepare ourselves...

Why silence is the most underestimated move in a negotiation

Two people are presented with exactly the same negotiation. The same product, the same counterparty, and the same interests. Yet...

Why your personality has a major influence on your negotiations
Team problems are rarely about behavior. Discover why working systemically helps to improve team dynamics...
Why team problems often run deeper than behavior
Top athletes consciously train their behavior. Professionals often do not. Discover how professional development begins outside...
What elite sport and professional development have in common
Resistance in your team? It is rarely defiance, but a signal. Learn to deal with resistance...
Why resistance is rarely about resistance
Stakeholder management is the systematic identification, analysis, and involvement of all stakeholders in a project...
Stakeholder management: influence and engage your stakeholders
Coaching leadership is a leadership style in which you encourage employees to find solutions themselves and...
Coaching leadership: how to develop a coaching style

Our approach

Do you want to know which process suits your organization?

 

Collaboratively developing solutions that work directly in your practice. Not a one-size-fits-all solution, but a customized approach that inspires action.

A new course,
a new career

Ready to make a difference in your careers? This informative partner brochure tells you everything you need to know about partnering with Kenneth Smit.

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