No leadership =
no right to growth.
At every level.

You cannot always control the circumstances. You can, however, take responsibility.
take for how you handle it.

About Richard van Heukelum

Sales, Communication, and Management Trainer

Knowing what you want to achieve is valuable. Subsequently, it comes down to the choices you make, the conversations you have, and the discipline with which you act on them every day. For Richard, that is leadership, at every level of the organization.

In training sessions, Richard flawlessly connects what someone wants to achieve with what that person actually demonstrates. Richard challenges participants to look critically at themselves and provides clear insight into their own behavior. Through practical simulations and targeted reflection, participants learn to recognize and break their patterns. In this way, they make visible progress in their conversations and results.

Richard is gentle with people and tough on substance. With humor, he makes even difficult topics open for discussion and creates the space to actually do things differently afterward.

Enthusiasm is temporary, discipline yields results.

Strategy that provides direction

Strategic sales sessions that translate ambitions into a supported plan and measurable results.

Richard helps organizations translate their commercial ambitions into a concrete course for the coming years. To do this, he works with a proven methodology from the American practice of continuous improvement. The structure ensures that different perspectives are brought to the table and that the group arrives at decisions collectively. Strategy, tactics, and execution are directly linked: what do we want to achieve, what does that mean for the various parts of the organization, and what do people need to act on this in practice?

In doing so, the session goes beyond determining the commercial direction. Together with the organization, Richard concretely defines the contribution required from each department and at every level to execute that course. It also becomes clear which knowledge and skills can be further developed. Richard translates development needs within management and sales into targeted tracks, ensuring that strategic choices are reflected in leadership, customer conversations, and daily commercial decisions. This results in a strategy that is built by the organization itself, enjoys broad support, and is concretely translated into execution. 

Customers as ambassadors

How do you translate an ambition of 100 million euros in revenue into a plan that works?
Marcel Kroon of Banzo Engineering found the answer in his collaboration with Richard van Heukelum. Together, they mapped out the sales process and translated the ambition into a compact plan with eight clear KPIs. The sales team got to work immediately. The result is systematic growth and an investment that is paying for itself many times over. Read how Banzo got on track to reach that 100 million.

Read the interview →

Read the latest publications or watch the podcasts

Increase revenue. Improve returns. Establish internal collaboration. Make processes transparent and manageable. Sales...

Continuous improvement in sales: the road to a better sales process
If employees say after a change that things work differently in their market or that...
This is how you recognize the fear zone during change
How do you translate an ambition of 100 million euros in revenue into a plan that works?...
This man turns your problem into a solution.

Send an email to Richard

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The Secret of Exceptional
Commercial Leadership

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