In order to achieve our ambition of 40% growth in 1 year, we have consciously invested in commercial skills training for our account managers. Trainer Erik van den Akker from Kenneth Smit has therefore provided the necessary training to our entire sales team. In addition, the training courses that Erik provides have become a permanent part of our “Sales Academy” for Young Professionals.
I saw that all participants immediately benefited from the training. They feel better equipped, have more skills to achieve results, dare more, are more decisive and more confident in their actions. This led to an increase in the quality of customer conversations. This qualitative increase has definitely made an important contribution to achieving our growth ambition.
The people in my team are particularly positive about the practical sales skills they learn during Kenneth Smit's training courses. What they learn on these days, they can immediately apply the next day! Partly because Erik's examples and role plays are directly related to our business, and he is inspired by practical situations that our people experience in their daily practice.
Erik van den Akker has an excellent eye for individual qualities and responds flawlessly to the development potential of the participants in his training. The pace of his training is high and the participants are challenged considerably.
Erik succeeds time and time again in making the participants learn a lot and allowing them to gain insights for themselves. It is nice to see that he receives very high ratings from the participants.
I definitely see our collaboration as a partnership. I base this on the fact that Erik is also focused on continuously increasing the return on our collaboration.
Pascal Alberts
Head of Akkodis Academy
